ssl - Jenkins Windows slave connection getting terminated with java.nio.channels.ClosedChannelException

Question

While connecting to windows machine as slave, i am getting following error i think its some network related issue, but need some help where to start looking or what is a possible solution for this.

INFO: Terminated
Aug 01, 2017 10:15:54 PM hudson.remoting.JarCacheSupport$1 run
WARNING: Failed to resolve a jar 06bcb4519543f5ec83cf9d6da9f6cfbe
java.io.IOException: Failed to write to C:UsersAdministrator.jenkinscachejars6BCB4519543F5EC83CF9D6DA9F6CFBE.jar
        at hudson.remoting.FileSystemJarCache.retrieve(FileSystemJarCache.java:133)
        at hudson.remoting.JarCacheSupport$1.run(JarCacheSupport.java:64)
        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:483)
        at java.util.concurrent.FutureTask.run(FutureTask.java:274)
        at hudson.remoting.AtmostOneThreadExecutor$Worker.run(AtmostOneThreadExecutor.java:110)
        at java.lang.Thread.run(Thread.java:809)
Caused by: java.io.IOException: Backing channel 'JNLP4-connect connection to dr2r4m1p21/172.20.238.41:9001' is disconnected.
        at hudson.remoting.RemoteInvocationHandler.channelOrFail(RemoteInvocationHandler.java:192)
        at hudson.remoting.RemoteInvocationHandler.invoke(RemoteInvocationHandler.java:257)
        at com.sun.proxy.$Proxy4.writeJarTo(Unknown Source)
        at hudson.remoting.FileSystemJarCache.retrieve(FileSystemJarCache.java:98)
        ... 5 more
Caused by: java.nio.channels.ClosedChannelException
        at org.jenkinsci.remoting.protocol.impl.ChannelApplicationLayer.onReadClosed(ChannelApplicationLayer.java:208)
        at org.jenkinsci.remoting.protocol.ApplicationLayer.onRecvClosed(ApplicationLayer.java:222)
        at org.jenkinsci.remoting.protocol.ProtocolStack$Ptr.onRecvClosed(ProtocolStack.java:832)
        at org.jenkinsci.remoting.protocol.FilterLayer.onRecvClosed(FilterLayer.java:287)
        at org.jenkinsci.remoting.protocol.impl.SSLEngineFilterLayer.onRecvClosed(SSLEngineFilterLayer.java:181)
        at org.jenkinsci.remoting.protocol.impl.SSLEngineFilterLayer.switchToNoSecure(SSLEngineFilterLayer.java:283)
        at org.jenkinsci.remoting.protocol.impl.SSLEngineFilterLayer.processWrite(SSLEngineFilterLayer.java:503)
        at org.jenkinsci.remoting.protocol.impl.SSLEngineFilterLayer.processQueuedWrites(SSLEngineFilterLayer.java:248)
        at org.jenkinsci.remoting.protocol.impl.SSLEngineFilterLayer.doSend(SSLEngineFilterLayer.java:200)
        at org.jenkinsci.remoting.protocol.impl.SSLEngineFilterLayer.onRecvClosed(SSLEngineFilterLayer.java:166)
        at org.jenkinsci.remoting.protocol.ProtocolStack$Ptr.onRecvClosed(ProtocolStack.java:832)
        at org.jenkinsci.remoting.protocol.NetworkLayer.onRecvClosed(NetworkLayer.java:154)
        at org.jenkinsci.remoting.protocol.impl.BIONetworkLayer.access$1500(BIONetworkLayer.java:48)
        at org.jenkinsci.remoting.protocol.impl.BIONetworkLayer$Reader.run(BIONetworkLayer.java:247)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1157)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:627)
        at hudson.remoting.Engine$1$1.run(Engine.java:94)
        ... 1 more

Above mentioned stack trace is from salve (Windows) machine and my Jenkins/Master is running on RHEL, i am able to see following stacktrace there.

INFO: Accepted JNLP4-connect connection #113 from /172.20.238.31:60363
Aug 01, 2017 12:45:55 PM jenkins.slaves.DefaultJnlpSlaveReceiver channelClosed
WARNING: Computer.threadPoolForRemoting [#42] for Build_Agent terminated
java.nio.channels.ClosedChannelException
        at org.jenkinsci.remoting.protocol.impl.ChannelApplicationLayer.onReadClosed(ChannelApplicationLayer.java:208)
        at org.jenkinsci.remoting.protocol.ApplicationLayer.onRecvClosed(ApplicationLayer.java:222)
        at org.jenkinsci.remoting.protocol.ProtocolStack$Ptr.onRecvClosed(ProtocolStack.java:832)
        at org.jenkinsci.remoting.protocol.FilterLayer.onRecvClosed(FilterLayer.java:287)
        at org.jenkinsci.remoting.protocol.impl.SSLEngineFilterLayer.onRecvClosed(SSLEngineFilterLayer.java:181)
        at org.jenkinsci.remoting.protocol.impl.SSLEngineFilterLayer.switchToNoSecure(SSLEngineFilterLayer.java:283)
        at org.jenkinsci.remoting.protocol.impl.SSLEngineFilterLayer.processWrite(SSLEngineFilterLayer.java:503)
        at org.jenkinsci.remoting.protocol.impl.SSLEngineFilterLayer.processQueuedWrites(SSLEngineFilterLayer.java:248)
        at org.jenkinsci.remoting.protocol.impl.SSLEngineFilterLayer.doSend(SSLEngineFilterLayer.java:200)
        at org.jenkinsci.remoting.protocol.impl.SSLEngineFilterLayer.doCloseSend(SSLEngineFilterLayer.java:213)
        at org.jenkinsci.remoting.protocol.ProtocolStack$Ptr.doCloseSend(ProtocolStack.java:800)
        at org.jenkinsci.remoting.protocol.ApplicationLayer.doCloseWrite(ApplicationLayer.java:173)
        at org.jenkinsci.remoting.protocol.impl.ChannelApplicationLayer$ByteBufferCommandTransport.closeWrite(ChannelApplicationLayer.java:311)
        at hudson.remoting.Channel.close(Channel.java:1295)
        at hudson.remoting.Channel.close(Channel.java:1263)
        at jenkins.slaves.DefaultJnlpSlaveReceiver.afterChannel(DefaultJnlpSlaveReceiver.java:173)
        at org.jenkinsci.remoting.engine.JnlpConnectionState$4.invoke(JnlpConnectionState.java:421)
        at org.jenkinsci.remoting.engine.JnlpConnectionState.fire(JnlpConnectionState.java:312)
        at org.jenkinsci.remoting.engine.JnlpConnectionState.fireAfterChannel(JnlpConnectionState.java:418)
        at org.jenkinsci.remoting.engine.JnlpProtocol4Handler$Handler$1.run(JnlpProtocol4Handler.java:334)
        at jenkins.util.ContextResettingExecutorService$1.run(ContextResettingExecutorService.java:28)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
        at java.lang.Thread.run(Thread.java:745)

Answer 1

I was experiencing a similar error as the OP where the connection to my slave was dropping. The root cause of the issue was not due to a mismatch in Java versions between Jenkins slave and master hosts.

Solution If you are running Jenkins in an EC2 instance on AWS behind an Elastic Load Balancer (ELB), increase the "idle timeout" value under the "attributes" section from the default 60 seconds. I set the new value to 600 and no longer experienced the error.

It appears that if a single command in your build process takes greater than 60 seconds with no log output, the ELB will terminate the session due to idle activity.

Source: https://issues.jenkins-ci.org/browse/JENKINS-44001?focusedCommentId=312412&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-312412