I have done extensive searches on the Internet for a solution to this issue, but all that I can find is always related to making timeout adjustments on a Linux machine running Apache. I am running IIS version 10 on Windows 2019 Server. When Facebook changed it's website approximately 30-days ago, the Open Graph image sharing protocol stopped working properly. An attempt to use the Facebook Developer scraper, I get the following timeout error.
Curl Timeout
The request to scrape the URL timed out.
Curl Error
Curl error: 28 (OPERATION_TIMEOUTED)
I also filed a bug report with Facebook, but they simply closed the report, stating that the problem is with my server or network connection. I opened and inspected the server's error logs, and found no issues. I then setup and inspected the IIS logs, and found that Facebook indeed hit the server properly and fetched an image and reported it back. But the timeout error still occurs and the image is not shared upon an attempt to share it. Here are the records from the IIS logs that seem to indicate that Facebook is indeed contacting my server correctly, except for the fact that they are using "http" rather than "https." This has been reported to Facebook.
2020-12-24 18:31:51 W3SVC3 EDENUSA-FS11 10.1.252.250 GET /images/qr_code/edenusa_qr_code.png - 443 - 69.171.249.113 facebookexternalhit/1.1+(+http://www.facebook.com/externalhit_uatext.php) - www.edenusa.com 200 0 0 70
2020-12-24 18:32:02 W3SVC3 EDENUSA-FS11 10.1.252.250 GET /rent-lighting/lighting/rent_lighting.asp - 443 - 69.171.249.111 facebookexternalhit/1.1+(+http://www.facebook.com/externalhit_uatext.php) - www.edenusa.com 200 0 0 21410
And following is a snippet of the required meta code in our header area, from the home page:
<!DOCTYPE html>
<head>
<title>Rent a Stage | Rent a Sound System | Rent Lighting System | Rent Up Lighting</title>
<meta prefix="fb: https://ogp.me/ns/fb#" property="fb:app_id" content="1376081292633720">
<meta property="og:url" content="https://www.edenusa.com/index.asp" />
<meta property="og:image:type" content="image/jpeg" />
<meta property="og:title" content="Rent a Stage | Rent a Sound System | Rent Lighting System | Rent Up Lighting" />
<meta property="og:image" content="https://www.edenusa.com/images/homepage/compressed/indian_temple_in_chino_hills.jpg" />
<meta property="fb:app_id" content="1376081292633720" />
I've worked on this for over a week now, without resolution. Anybody else having this issue, or know of a way to resolve the timeout issue?
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